Manhattan Home Design, a furnishings company specializing in mid-century modern and contemporary pieces, placements itself as a copyright of " economical high-end." The business uses a curated collection of furnishings, consisting of famous reproductions and initial designs, aiming to bring top notch, trendy pieces to a large audience.
Brand Viewpoint and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to offer functional and stylish furniture that shapes the way people live. Polak, a previous company lawyer who got Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and top quality. The firm's catalog consists of prominent things like the Mario Bellini Sofa and the Ducaroy Couch, commonly made with premium products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive consider Manhattan Home Design Reviews from both the company's internet site and independent evaluation platforms exposes a combined photo. The Sitejabber site gives a particularly informing viewpoint, with an total score of 2.6 out of 5 stars, recommending a pattern of client frustration.
Favorable Feedback:
Several customers applaud the aesthetic and high quality of the furnishings, keeping in mind that items typically go beyond assumptions in regards to material and craftsmanship.
Some testimonials from the firm's website highlight items as "statement-making" and " specifically what I needed to pull the room together."
Older reviews from third-party sites additionally point out favorable experiences with product quality and prompt shipment.
Negative Comments:
More recent evaluations on independent websites like Sitejabber and Houzz repaint a less desirable picture, with constant issues concerning solution, worth, and misleading advertising.
Usual problems highlighted on Sitejabber and other platforms consist of:
Poor customer care: Customers report a absence of communication and trouble dealing with concerns.
Deceptive methods: There are mentions of items being provided as "in stock" when they are not, along with a " trickery" approach with furniture top quality and sales.
Manhattan Home Design Becca Polak Delivering and shipment problems: Lengthy delays, unfulfilled orders, and damaged things upon arrival are often cited.
Trouble with returns and refunds: Clients have reported significant obstacles in getting refunds or replacements for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background remains in the corporate and lawful globe, and she acquired the firm with the goal of improving the on the internet furniture purchasing experience. She is additionally a factor to the business's blog, where she covers interior decoration trends and tips. Her management is focused on curating classic, top quality items and transforming the firm's track record via a much more customer-centric technique.